Reference

Deposits, Withdrawals and Verification on ek10

Your ek10 account runs on the same wallets you already use every day — bKash, Nagad and Rocket sit directly in the cashier, so moving money in or out feels like any other mobile transfer. Availability depends on your local law and eligible region.

bKash DepositsNagad TransfersRocket PaymentsSecure VerificationFast Withdrawals
Explore the Lobby Read FAQ
ek10 Deposits, Withdrawals and Verification on ek10
ek10 Put Money Into Your ek10 Account

Put Money Into Your ek10 Account

Opening the cashier from your phone puts bKash, Nagad and Rocket in front of you immediately — no scrolling through options you don't use. Select the wallet that matches your active balance, enter the amount, and the cashier shows you the exact account number to send to. Confirm with your wallet PIN and the credit appears in your ek10 balance. We process

deposits as they arrive from the wallet network, so the round you want does not wait long. Players in Dhaka using Nagad Mobile Deposit find the step count is the same as a regular peer transfer.

  • Open the cashier — Log in to your ek10 account and tap the cashier icon from the main menu on mobile or desktop.
  • Choose your wallet — Select bKash, Nagad or Rocket from the deposit screen — only methods available in your region appear.
  • Send to the shown number — Open your wallet app, send the amount to the account number displayed, and confirm with your PIN.
  • Balance updates — Once the wallet network confirms the transfer, your ek10 balance reflects the deposit and you can enter the lobby.
PAYMENT METHODS

Wallets We Accept at ek10

The cashier keeps things simple: bKash, Nagad and Rocket cover most of what Bangladesh players need for deposits and withdrawals. Bank Transfer is available for eligible accounts. Each method appears in the cashier only when it is active for your account region — we do not show options that will not work for you.

bKash Send from your bKash app directly to the cashier-provided number. One of the most-used deposit routes on the platform.
Nagad Nagad transfers follow the same step as a standard peer send — open the app, enter the number shown, confirm PIN.
Rocket Rocket works for both deposits and withdrawals. Confirm that your Rocket account is active before initiating a transfer.
Bank Transfer Available for eligible accounts. Processing through bank rails takes longer than wallet transfers; use for larger amounts.
ek10 Move Winnings Back to Your Wallet

Move Winnings Back to Your Wallet

Withdrawals from ek10 go back to the same wallet type you deposited with — we match the route to keep your account trail clean and reduce verification friction. Head to the cashier, pick the withdrawal tab, and select your wallet. Enter the amount you want to move out, then confirm the destination number — this is your personal bKash, Nagad or Rocket

number, not a third-party account. Before the payout processes, we may ask you to complete identity verification if it has not been done yet; this protects your account balance. We do not invent processing times, but wallet network speeds vary and we have no control over delays on the network side.

  • Open withdrawal tab — Go to the cashier and switch to the withdrawal tab — your available balance shows at the top.
  • Select payout wallet — Choose bKash, Nagad or Rocket. The method should match your deposit wallet to keep the account record consistent.
  • Enter amount and destination — Type in the amount and confirm your personal wallet number. We do not send funds to third-party numbers.
  • Verify if prompted — If your account verification is pending, complete it before the payout proceeds — this is a one-time step.
ek10 Verify Your ek10 Account Once

Verify Your ek10 Account Once

Account verification on ek10 is a one-time process that locks your balance to your identity — meaning nobody else can request a withdrawal from your account. We ask for a government-issued photo ID and, in some cases, a short proof that your wallet number belongs to you. Upload the documents through the verification section in your account settings; the team reviews them

and updates your status. Once verified, future withdrawals move through without repeating the document step. Think of it as the security layer that makes your cashier work at full capacity rather than a barrier standing between you and your funds.

  • Open account settings — Go to your ek10 account menu and find the verification section — you will see which documents are still needed.
  • Upload your ID — Submit a clear photo of a government-issued ID. NID, passport or driving licence are accepted in most eligible regions.
  • Confirm wallet ownership — If prompted, provide a screenshot or short confirmation that links your bKash, Nagad or Rocket number to your name.
  • Verification complete — Once approved, your account status updates and withdrawals process without additional document checks going forward.

Your ek10 Banking Questions Answered

If something is not working as expected in the cashier — a deposit that has not landed, a withdrawal held at verification, or a wallet number mismatch — these answers cover the situations we hear about most from Bangladesh accounts.

Minimum deposit amounts depend on the wallet method and your account tier. Check the cashier screen — it shows the current minimum next to each payment option before you confirm.

Keep your bKash transaction reference and contact ek10 support through the account help channel. Share the reference number and our team will reconcile the transfer against the cashier record.

We match withdrawals to the wallet used for the deposit. If you need to update your Nagad number, contact support and complete a wallet-change verification step before requesting the payout.

The review time varies. You will receive an account notification once your status updates. Submitting clear, unobstructed document images speeds the process on our side considerably.

We do not add platform fees to standard deposits or withdrawals. Your wallet provider may apply its own network charges — check your bKash, Nagad or Rocket app for their current fee schedule.

Pending withdrawals are sometimes held at the verification step or by the wallet network. Log in to your account, check the withdrawal status, and use the account help channel if it shows no movement.
Reference

Ek10 Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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